5.11. Sending Personalized Text through Email

Log into the platform, open a workflow that has data and actions already defined and click the Action link in the top menu.

After creating a personalized text action, you may want to send emails to the learners (or a subset of them if you defined a filter in the action). Click in the button with name Email in the operations of the personalized text action. The following form appears in the screen:

The form allows you to specify the following fields:

Email subject

String to use as subject for all the emails.

Column to use as email address

This is the name of the column in the table from where to extract the email address to use in the To field of the email.

Comma separated list of CC emails

This is useful when you want to send the emails with copy to other users. The CC emails must be separated by spaces (e.g. user1@bogus.com user2@bogus.com )

Comma separated list of BCC emails

Field analogous to the previous one except that the values are used in the blind copy of the email.

Check/exclude email addresses before sending

If selected the platform will offer you a last chance to specify some email addresses to exclude from the emails. This may be useful if you want to remove a small amount of addresses that you know they should not be considered but they cannot be easily removed with the use of the action filter.

Send you a summary message?

If selected the platform will send you (the email you used to log in) a message with a summary of the operation once all emails are sent.

Track email reading in an extra column?

If selected the platform will insert an extra column in the table containing the number of times each email has been opened (this counter, though, may not have a correct value as it depends on the configuration of external programs)

Download a snapshot of the workflow

When selected, the platform saves the workflow in its current state. This function is useful to keep an exact replica of the state of the actions, conditions and data when the data was sent. The resulting file can then be imported (see the Import workflow in the home page) to check the content of the emails.

Introduce a string in the subject field and click on the button Preview at the bottom of the page.

The new page shows the final appearance of the message with its subject and the values for those columns used to configure the text. Click in the arrows next to the Close button to traverse the various messages and verify that they are properly composed.

5.11.1. Final look before pushing the GO button

When running an action sometimes you may want to verify that the list of rows to be processed is correct, or perhaps in the last step remove one or two rows that you know should not be included (and you didn’t filter with the action filter). If you want to go through this extra step before running the action, tick the field to Check/exclude these items. Click in the Next button. In the following page you can review the list of items and mark those you want to exclude.